General

By using our site, you agree to the following conditions. Please read them carefully.

These terms and conditions form your agreement with us and all or any previous agreements are superseded by these terms and conditions. We may update these terms and conditions at any time without notice.

Purchasing

You must provide us with details about yourself including credit card details, which are true, current and accurate. We may need to contact you to seek further details of billing and shipping information that will allow us to complete our verification process. If this information is required you will be notified by phone and email.

We may refuse sale or delivery due to price discrepancy caused by technical or human error at any time. We reserve the right to refuse or cancel any orders, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will immediately issue a credit to your credit card. We will inform you as soon as possible of any change in price, or cancellation of orders.

All information contained in our web pages is assumed to be accurate and reliable at the time of publishing. Errors such as misprints or omissions are excepted. We reserve the right to make changes and corrections in prices, products and specifications without notice. If we have made an error in pricing, we will notify you of the correct price and give you the option to cancel your order.

Product images used on this website are for illustration purposes only and actual items may vary in look. Package contents are at the discretion of the manufacturer and may vary from those described from time to time.

We will not accept any liability for any loss or damage which may be incurred by any person acting  upon this information

We do not ship outside Australia, or accept international credit cards as payment.

It is solely your duty to ensure the product ordered is appropriate for its intended use as we are not liable to you for any product you order which is unsuitable for your intended use.

In-store collection.

Photo ID is required when picking up items in store. Payments made by credit card will require the credit card to be present in store. We will sight your credit card and record the document number of your photo ID.

Delivery

Your order is shipped using our preferred courier service. Basic insurance will have been taken out by us.

Delivery time depends on the where the goods are to be delivered and stock availability. General delivery times range between 2-10 working days Australia-wide.

Delivery costs $16.00 Australia-wide, however large or heavy items may incur additional costs. Any additional costs will be advised by email or phone before processing the order.

Without exception, once delivery has been made your order becomes your sole responsibility.

We do not deliver overseas.

In all cases, shipping will only ever be processed after we have verified delivery address and payment details.

If we are out of stock, or delays occur, you will be notified within 3 business days of placing your order.

All deliveries require a signature, an "Authority to Leave" will not be accepted.

If you are not in attendance at the time of delivery, the driver will leave an "Attempted Delivery" card. Your parcel will be returned to the local courier depot or post office for collection.

Government recognised photo I.D. displaying your address must be presented along with your "Attempted Delivery" card to collect your items.

Replacement/Money back

Any goods delivered by us must be inspected upon delivery and any damage or mistake in supply must be reported, within 3 days.

If a product has been damaged or a mistake has been made, we may accept its return and replace it with an equivalent product or credit the price paid, at our discretion.

Upon return of any product, if damage is found by manufacturer or in-store testing to be an error on your behalf, you will be expected to pay postage before the item is returned.

We do not offer refunds for change of mind.

 Sales and Special offers

Any single offer or discount cannot be used in conjunction with any other offer.

Any discount or special voucher must be presented at time of order.

Gift cards and gift vouchers, unless otherwise stated, will not be honoured beyond 12 months.

Gift Cards are not available at a discounted rate.

During said SALE period 'rainchecks' and 'roll-backs' are not offered.