Can I get the same price in the store as online?

YES! It is our policy to have the same price online as on shelf.
 

Can I use direct debit/EFT?

YES! We accept many forms of payment including Paypal and Direct Debit; just choose Direct Debit/EFT at the checkout.

 

Can I pick up my order?

You can choose the most convenient method for you. Either choose to pick it up or we can deliver anywhere in Australia.

 

How much will delivery cost me?

Our Standard Flat Rate is $16.00 on orders weighing less than 5 kg, this includes insurance. For anything over this weight, or very bulky items, we will contact you and inform you of the extra cost before shipping.


Are my goods insured?

YES! Your order is fully insured against loss or damage. We use only reputable courier companies to give you peace of mind that your package will be delivered safely and on time. Our curriers will require a signature upon delivery so please make sure someone will be available at the shipping address.

 

Do you have a bricks and mortar camera shop?

YES! Parramatta Camera House (formally Tom Saade’s Camera House) is located at

2101-2103 Level 2 Westfield Shopping Centre Parramatta NSW 2150

ph: 02 9689 3000 fax: 02 9891 1385

We have been servicing Parramatta for over 30 years.

 

Is my Camera covered by warranty?

YES! All our cameras and products are covered by genuine Australian Manufacturer Warranties. This is a back to base 12-month warranty with the appropriate Australian  Distributer (including but not limited to Canon, Sony, Panasonic , Olympus, Nikon, Pentax, Samsung, Fuji, Ricoh, JVC, Tamron, Sigma, Lowpro, Manfrotto and more).


Can’t find it on our web site?

If you cannot find what you are looking click on “Contact Us” and fill in your details including a description of what you are looking for and we will reply to you as soon as we can with an answer and a quote.

Alternatively give us a call on 02 9689 3000 or e-mail us at:

sales@parramattacameras.com.au and tell us what you're looking for, we will endeavour to help you out and supply you with a competitive price.

 

Do you Price match?

We already have some of the most competitive prices in Sydney, however if you have a more competitive price, from a genuine authorized Australian Retailers/ Distributors, let us know and we will see what we can do!

 

Do you repair cameras?

YES! We repair all sorts of cameras, video cameras, projectors and binoculars. You will need to contact us with the specifics of your repair needs for us to properly assist you. Please call for details 02 9689 3000